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One of the ways we provide our customers with quality service is by listening to their needs. Whether you have questions about a new Volkswagen model, comments on a recent visit or just want to talk cars, we love hearing from you.

You can share your thoughts with us by leaving your comments on our website below. It’s a quick and easy way to stay in touch. You can also feel free to give us a call or visit the dealership for one-on-one service. Either way, you have our attention.

Customer Lobby
163 Reviews
4.9 out of 5 stars
5 star
152
4 star
11
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
sladd 18 Sep 2020
Amazing customer service! Kim Scott and Sales Manager Chris Wall are the best. I highly recommend this dealer! They treated me respectfully and were transparent.
5 rate
DealerRater
Seamus 29 Aug 2020
Chris was a gentleman throughout the process. Adhered to the social distancing and mask wearing policies. Not too often that you leave a dealership feeling like you got a good deal. Great service, would have no problem recommending this dealership to anyone. Cheers, Seamus
5 rate
DealerRater
VeronicaT 24 Feb 2020
Jorge Ochoa is fantastic to work with! I have been putting off purchasing a new vehicle for quite some time. I had been apprehensive about entering a potentially lengthy, uncomfortable, and drawn-out process. Jorge made the experience highly successful, positive, and pain-free. I truly felt that ...Jorge was conscience and receptive to what I was looking for in a car and the best fit. Additionally, as a new mother with a very hectic schedule, Jorge was aware and responsive to my time constraints. This was an exceptional car buying experience with a dealer I will definitely purchase from again in the future. Show more
5 rate
DealerRater
jitb 06 Nov 2019
A month or so in and my GTI is just outstanding; I could tell this was a well-maintained vehicle. Major props to everyone there, particularly Dennis, who had a great manner &, despite his long experience, a contemporary and at ease attitude towards car sales. Very refreshing.
5 rate
DealerRater
ke 04 Sep 2019
I love my 2019 tiguan （silver ex，black in）se a lot ，and jorge ochoa is so nice ，check out 3other location，this is the best one overall.
5 rate
Cars.com
Kelly S., Bristol, RI 19 Aug 2019
Bought a car from SVW recently and it was a great experience. Jorge treated me respect throughout the entire process. Buying a car was easy at Scott. Jorge rules :)
5 rate
Yelp
Surya N., Monroe, MI 12 Jun 2019
I had a great experience with leasing my Tiguan 2019. Walked in on a Sunday afternoon with a lot of questions about trading in my vehicle and buying a new car.

Hayley was very helpful and patient for all the questions I had for her.

James the Manager was very pleasant and helpful in ex...plaining all my options.

I would recommend to everyone of my friends to think about purchasing from ScottVWW.

Thanks,
Surya Nishtala Show more
5 rate
Yelp
Sandra 10 Apr 2019
This is my third lease from Scott VW. There is no other car or dealership that I would ever consider. Thanks to my salesman Dennis I had a great experience.
5 rate
DealerRater
Hannah T., Seattle, WA 04 Mar 2019
Had such an amazing car buying experience here! I worked with Hayley and I would HIGHLY recommend her. She was incredibly patient and helpful without being at all pushy. Tanya, the finance manager, saved me hundreds of dollars by helping me ask the right questions and being persistent with my insura...nce company. These two ladies delivered top notch customer service and it was deeply appreciated. I cannot say enough nice things about this place. Will definitely return in the future. Show more
5 rate
Yelp
StaceyO 07 Jan 2019
My husband and I dealt with Nancy Mancini for a new car for me. She was great to work with and got me into the 2016 Tiguan that I wanted. This car purchase was a great experience. Thanks Nancy
5 rate
Cars.com
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