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There's one for everyone
Kudos to the team at Scott Volkswagen. Let me start by saying this was my first experience with Volkswagen. I have always been a loyal Toyota owner until... I had a series of extremely unfortunate events at my regular Toyota dealership. For the record I even tried a few others near me, and it turns out they're actually all owned by the same person, needless to say I still had no luck and they are all bad news and there is not an honest one in the bunch!Being a Rhode Islander of course I had heard of the Scotts and Scott VW before, so I finally decided it was time for a change and just gave them a call. I spoke to Haley LaMarre, she was a breath of fresh air! I was obviously really nervous about making the switch, not to mention dealing with all the typical hassles of a car purchase but...NOPE NONE OF THAT HERE! No sleezy sales tactics and it was a gimmick free visit (seriously)! Haley personally handled every thing right over the phone for me, she even took care of my insurance, I told her my agent's name and she got everything in order for me. I promise you this is only the facts! I couldn't head over until 5:30, I found out Haley's shift actually ended at 5, but low and behold she stayed to make sure I was taken care of! This never happens... I couldn't believe it, I really just thought, brace yourself your gonna show up and deal with nothing but: " oh...that was our "internet" deal or oh sorry Hayley said that but that cars sold, hey we can sell you this one for an extra $50 a month", but that didn't happen! Here's what happened: I drove to Scott and arrived well after 6. Hayley was still there, I sat with her and reviewed a couple of documents, everything was exactly what she had explained over the phone, Hayley walked me over to the gentleman in finance, (I didn't even really need to sit down) I signed a couple of the documents that Hayley had already reviewed with me ( NO SLEEZY LAST MINUTE SALES PITCHES WITH THE FINANCE GUY EITHER!!! Kinda unbelievable), this took exactly 4 minutes. He was a really nice guy too! Hayley waited for me and when that was complete she walked me over to meet Mike in service, Mike scheduled my first oil change visit, explained what that visit would be like, and how they could accommodate me during that visit. ( I honestly thought to myself, "OK HERE COMES THE SLEEZY SALES PITCH", but Nope it was really just an introduction) then Hayley walked me out to my brand new Tiguan! Yay!! She showed me the basics, (thank goodness because it is a little different than I'm used to) then we got into the fun stuff Apple CarPlay, Sirius Radio, all the goodies! Finally I drove away in my brand new car that same day! My entire experience was really fabulous, I was only at the dealership for under an hour.
Your Volkswagen Dealer In Providence, RI
Welcome to Scott Volkswagen located in East Providence, serving the RI and southern MA area since 1948. Scott VW is family-owned and like many of our customers, we are passionate about the Volkswagen brand.
We proudly offer our Bristol and Providence county neighbors a great selection of new or used VW cars, and SUVs. Our friendly, no-pressure sales staff is dedicated to helping you find the perfect vehicle for your lifestyle, and budget.
But our help doesn’t stop once you drive off the lot.
We also have a fully staffed service department whose goal is to help you protect your investment. So Whether you’re looking for general maintenance like oil changes and brake pads or a more comprehensive auto body or dent repair, we’ve got you covered.
If you are looking for a new or used Jetta, Beetle, Passat , Tiguan or the full sized Touareg in the Providence, Warwick, Cranston, Pawtucket, Seekonk, Raynham, areas we have what you are looking for!
Don’t just take our word for it – come and meet our fun staff today and find out why our customers come back time and time again.
"YOU GET A LOT, WITH SCOTT!"Find my Match About Us