Customer Testimonials

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DealerRater Sep 21, 2023

We got received such incredible service here and were met with kindness, transparency and speed...not to mention a much lower cost than originally quoted. I am not one to write reviews, but I was really blown away by our experience here recently!

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DealerRater May 1, 2023

Went in to look at a used 2014 Chevy Cruze for my daughter. Emile was knowledgeable and friendly. The process was a breeze as Emile took care of all the details.

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DealerRater Feb 24, 2022

AWESOME EXPERIENCE. CHOOSE SCOTT VW!!!! I bought a 2022 Taos and I’m absolutely in love with it. This is my first SUV and I’m so happy I made the switch from my Jetta. The salesperson, Chris, was absolutely a delight to work with. He was extremely helpful, professional and polite. I almost went to a different dealer and I’m so glad I didn’t. The General Manager was extremely helpful as well. There were several customers when I went to get my plates and I told them I didn’t mind waiting until they were done, but the ...

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DealerRater Feb 22, 2022

Thank you Scott Volkswagen very kind and with a lot of experience in general I felt like family from the moment I arrived until I left with my car that I was looking for thank you very much to the seller who was in all the details in the purchase of my Volkswagen Tigua Mr. Christopher Wall.

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DealerRater Jan 23, 2022

Very professional sales and service teams... Have purchased 2 cars there in the last 10 months and Chris Wall and the service team are outstanding. It's well worth your time to try Scott Volkswagen...a super experience all the way around!

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DealerRater Mar 11, 2021

First Time Buyers of VW. Traded in our Subarus. Left with 2 Tuigan 2021. Love them so much. Great ride excellent shift and great handle.

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DealerRater Sep 18, 2020

Amazing customer service! Kim Scott and Sales Manager Chris Wall are the best. I highly recommend this dealer! They treated me respectfully and were transparent.

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DealerRater Aug 29, 2020

Chris was a gentleman throughout the process. Adhered to the social distancing and mask wearing policies. Not too often that you leave a dealership feeling like you got a good deal. Great service, would have no problem recommending this dealership to anyone. Cheers, Seamus

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DealerRater Feb 24, 2020

Jorge Ochoa is fantastic to work with! I have been putting off purchasing a new vehicle for quite some time. I had been apprehensive about entering a potentially lengthy, uncomfortable, and drawn-out process. Jorge made the experience highly successful, positive, and pain-free. I truly felt that Jorge was conscience and receptive to what I was looking for in a car and the best fit. Additionally, as a new mother with a very hectic schedule, Jorge was aware and responsive to my time constraints. This was an exceptional car buying experience with a dealer I will definitely purchase from again in ...

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DealerRater Nov 7, 2019

A month or so in and my GTI is just outstanding; I could tell this was a well-maintained vehicle. Major xxxxxxto everyone there, particularly Dennis, who had a great manner &, despite his long experience, a contemporary and at ease attitude towards car sales. Very refreshing.

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DealerRater Apr 10, 2019

This is my third lease from Scott VW. There is no other car or dealership that I would ever consider. Thanks to my salesman Dennis I had a great experience.

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DealerRater Nov 23, 2018

I bring my car to Scott VW for all of its maintenance and service needs. I always have a great experience and everyone I deal with there is extremely pleasant. I needed a tire replaced quickly before the holidays and they made accommodations to fit me into their busy schedule. Kim at the service desk went above and beyond to help me with my tire warranty and replacement. Thank you Scott VW for a great experience time after time!

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DealerRater Aug 29, 2018

I wanted to take the time to write a review about my experience at Scott VW. The staff there is very friendly. I felt like I was walking into a buddies place. Loved the classic bus and beetle on the floor. Great atmosphere in the show room. Folks talked cars and classic rock. I was drawn to them because they are family owned and have a solid history. Their Prices are very fair, more competitive than some of the smaller used car dealers and they have a good selection. Tom was great answering my questions as we toured through the ...

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DealerRater Jun 29, 2017

We bought our VW Passat over the winter. We worked with Anthony for the car and Eddie on the financing. They were helpful, stayed within our budget, and very accommodating. Everyone is nice and they have plenty of ammenities to keep you comfortable while you wait for service. We highly recommend Scott's. We will never go anywhere else!

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DealerRater Jan 11, 2017

My initial sales rep was a nice guy but made a lot of promises that couldn't be kept. They were not ill intentioned, it was just that the representative was new and didn't know better. After reaching out to a few managers, (Brian and James) the team went ABOVE and BEYOND to make the situation right. I thoroughly respect that. Everyone in the service team did a great job as well. I will be back here, they earned my service. Thank you Mr Scott

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DealerRater Oct 28, 2016

I want to thank Kim in the service department at Scott Volkswagen. I heard a strange noise coming from my 2015 Passat. She made a suggestion to me, which ultimately I was able to quickly and easily fix the issue myself. Because Kim was so HONEST over the phone, it saved having me to rent a car and pay for labor for a non-warranty problem. Most service departments elsewhere more than likely would have just told me to drop my car off and happily bill me. Thanks Kim for being an honest service department professional and this is one of the ...

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DealerRater Sep 21, 2016

Fast. Efficient The most Friendly dealership. I have been coming to the same dealership for 11 years now and it is always the best experience.

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DealerRater Jan 2, 2016

If your like myself and absolutely dread the process of buying a new car, don't be discouraged there's hope yet. This past week I purchased my first vehicle in almost a decade from Russell "Russ" Santelises of Scott Volkswagen. Having been to 15+ dealerships in the surrounding area over the past month, I had grown accustomed to the same scripted conversation and barrage of lies from the various salespeople/managers. But at Scott, that experience was DIFFERENT. Russ was very strait-forward, extremely honest, ETHICAL, and by far the greatest possible person to buy a vehicle from. 100% without ...

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DealerRater Aug 26, 2015

I had the best experience at Scott Volkswagen. The staff was so nice and helpful. My salesman was John and he had me into a brand new Jetta in barely no time at all. The whole process was completely painless. I was expecting to get a used car and I got a brand new one. All of the staff there is very nice and helpful. I have never been to a dealership that I was treated so well. The facility is absolutely gorgeous with their vintage Volkswagens and the way the showroom is decorated. I'm a Scott customer for ...

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DealerRater Aug 7, 2015

I had a great experience with this dealership my salesperson Russ was very informative and helped me purchase a vehicle. The workers there were very friendly. He made sure to contact me quickly. Russ made feel like I was being taken care of and made this purchase a great experience I would recommend him as well as this dealership to anyone.

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DealerRater Aug 4, 2015

This is the first time, after many many times, leaving a car dealership feeling like I was completely taken care of. I bought a VW Beetle and I am so happy. Adam did a great job answering all my questions and explaining the whole process to me so I wasn't left in the dark wondering what was going on. Go to Scott and ask for Adam.

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DealerRater Aug 4, 2015

I stopped by Scott VW the other day and was quickly greeted by Adam Brown. I quickly felt the normal anxiety I feel when car shopping disappear. He answered all my questions and didn't make me feel pressured. I will be back soon. Thank you Adam.

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DealerRater Aug 2, 2015

I was searching to buy a Jetta in hopes of not having to deal with the usual gimmicks and hassles that most car dealerships give you. Our saleswoman Nancy, was very honest and straight forward with us. It was truly that hassle free experience which I was looking for. I would recommend her and this dealership to any of my friends!

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DealerRater Aug 1, 2015

After being jerked around by another VW dealer closer to my home,a friend referred me to Scott. I was given a great price and financing by Dennis and his manger Lou. Dennis gave me a very thorough explanation of my Passat and answered all my questions. Thank you!

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DealerRater Jul 30, 2015

This is the second car I've bought from Dennis. Other members of my family have dealt with him, too. I phoned him about a Jetta I saw on the website, and drove the car home the same day I went to see him.

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DealerRater Jul 30, 2015

Buying a car here was easy. Everything regarding price, taxes, fees, options is out in the open. There are no silly games. I emailed Dennis about a care I liked, and we were able to close the deal in a few days.

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DealerRater Jul 29, 2015

Found the exact Passat TDI I was looking for and at a great price. The salesman John was very helpful in choosing the right vehicle.

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DealerRater Jul 27, 2015

I found a used Nissan Frontier online at Scott VW. After dealing with a few "high pressure" salesmen at other dealerships I was very glad to be dealing with Russ When i went to look at it. He was very laid back but still very helpful and responsive at the same time. There was no pressure whatsoever during the entire buying experience. Everybody at Scott VW was very accommodating with my purchase as I was buying from out of state and had some difficulties getting down there to pick up the vehicle. Very happy with my purchase and ...

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DealerRater Jul 27, 2015

Most consumers know that buying a car is not effortless. At Scott Volkswagen, I was treated with respect all the way through the process. They clearly and efficiently mapped out the costs, and the lease terms. I was never in the dark. I never had to "haggle" as I was given the best price right of the bat. This is the dealership to go to!!!! PS They even delivered the car, I as live a fair distance from the dealership!!!

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DealerRater Jul 23, 2015

Always a pleasure doing business with Scott VW and Darren Botelho was fantastic. I was shown every car I asked to review and he helped me make an informed decision. Was treated with respect and no pressure!!! I left happy and with a new car with ease and peace of mind.

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DealerRater Jul 20, 2015

Buying out my lease at this dealership was a quick, easy, and positive experience. Salespeople, Russell and Nancy were extremely helpful. Ask for either of them and you will be in good hands!

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DealerRater Jul 20, 2015

I was interested in a new Volkswagen GSR and was lucky enough to find that Scott Volkswagen still had one in stock. Dealing w/ Dennis and Darren was like playing a quick game of table-tennis via the internet; they served up their price, I counter-served, end of game, set and match. Being from out-of-state, when I came to pick up the car, it was just as advertised and Dennis and Darren couldn’t be more accommodating. No fuss, no muss, no heavy buying pressure, and no surprises! (Well, except for the classic '53 Split-Window Coupe and the 21-window V-Dub bus in ...

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DealerRater Jul 20, 2015

My wife and I stopped by Scott VW to look at their selection and Adam Brown was great! No pressure, no games, honest and up front. We will be buying from Scott, no question about that.

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DealerRater Jul 14, 2015

Scott is the place I bough my car from after shopping with about 10 VW dealers in New England area. They alwasy provide good price and good services.

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DealerRater Jul 13, 2015

Visited Scott vw and it is by far the only place to go if you are in the market for a VW. Spent a considerable amount of time with Adam Brown and no pressure was given. Thank you!!

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DealerRater Jun 22, 2015

I visited Scott Volkswagen after seeing a certified pre-owned Golf on their website. Haley Lamarre greeted me promptly and was happy to answer any of my questions. Haley was very knowledgeable about VW's certified program and patiently shared the program's details. Later that week, as life would have it, a friend introduced me to his used car and the terms were too good to pass up. Still, it's my pleasure to let prospective buyers know that Haley's knowledgeable about the vehicles that she sells, VW's programs, and treats people fairly.

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DealerRater Jun 10, 2015

I took my jetta in for service the other day and kim was such a great help. She has great customer service, and is a true asset to ScottVW.

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DealerRater Jun 7, 2015

Hayley LaMarre was wonderful--she streamlined the process of trade-in to a new lease, and worked with me to meet my needs. I will be a repeat customer of Scott VW.

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DealerRater Apr 6, 2015

Looked and bought a used Passat. Salesman was excellent and answered all my questions. And getting a good deal helped 🙂 I would go back in a heartbeat.

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DealerRater Apr 1, 2015

Can't say enough about this service dept. And especially Kim L. Who always takes great care of me.. Would not not take my car anywhere else. Go see Kim you won't be sorry

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DealerRater Mar 29, 2015

I have purchased my last 3 cars from Scott including my 2009 Routan that I brought in for service back in December. The issue I was having turned out to be rather complex involving the key coding and they needed to order a whole new unit. To make a long story short, my service representative Kim was in almost daily contact with me regarding progress and when things were taking longer than expected she arranged for me to have a loaner vehicle. They even picked me up at my house! I highly recommend Scott for sales and service. Everyone there is fantastic.

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DealerRater Mar 24, 2015

Came in last week to have my oil changed and met Kim for the first time. Even though I did not have an appointment she was able to fit me in and get it taken care of. Her upbeat personality and smile actually had me not minding waiting(my own fault for not having an appointment) and leaving with a smile. She is an asset to your company and I will be MAKING AN APPOINTMENT with Kim for my future needs.Thanks Kim!

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DealerRater Mar 24, 2015

New person in service since last visit. Kim. She's the best, very pleasant and professional. Good service is what keeps the customers coming back, service after service and car after car.

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DealerRater Mar 23, 2015

I came in on Saturday to have my wipers changed. I met Kim who said it was going to be a while as they were really busy. Not too much after she came back out and said she would personally take care of it as she knew I was in a bit of a hurry. I have never received such good service from a dealership. She took care of something that most dealers in my experience would have just left me sitting there until they "got to me". Not to mention she did it with a smile. Thank ...

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DealerRater Mar 13, 2015

Went into scott vw becase i had a wiper that wasent working properly. I had called and was told i could come down. When i arrived i spoke to one of the representatives behind the counter, and was told it was going to be approx 2 hrs because i did not have an appointment. I explained that i was on my way home and it was out of state. Then Al steped in and took my keys and told me to have a seat in the waiting area. he came out 10 minutes later and told me he adjusted my wiper arm ...

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DealerRater Mar 12, 2015

I purchased my 2008 Jetta from Scott in December 2014. On March 10, I hit a massive pothole & it caused some serious damage to both of my front tires. The service department at Scott VW fit me in right away & fixed my car. The staff is very helpful & friendly. I always feel welcome when i come here for service. The technicians are all VW certified so I know they know my car inside and out. I do a lot of driving as part of my job (I am a union representative for Local 217) and also have an 8 year old son ...

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DealerRater Mar 7, 2015

I brought in my VW, and met Al in the service dept. He was exteremely informative, and educated me on somethings about my vehicle. He made me feel comfortable, and informed me of some work that would benefit my VW. I did not feel pressured at any time, nor cornered into purchasing any unnecessary services. He was very helpful and would highly reccomend. I look forward to doing business with him again.

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DealerRater Mar 7, 2015

I JUST WANT TO THANK AL SOUSA FOR THE KIND EXPERIENCE HE MADE FOR MY DTR KELLI FISHER. SHE COMES FROM NY AND WAS VISITNG A FRIEND IN BOSTON, WAS IN PROVIDENCE TO DO ERRANDS AND COULDNT SHUT OFF HER CAR. HE WAS PATIENT AND KIND AND TRIED TO ASSIST HER AND FIND A RENTAL CAR AND NONE WERE AVAILABLE, KELLI SAID HE CALLED NUMEROUS AGENCIES. WHEN HE COULDNT FIND ANY TO HELP HER HE REFERRED AND CALLED VW IN BOSTON-WHERE THEY ALSO HAD A LOANER SHE COULD RENT. MY DTR HAS AUTISM AND THIS USUALLY WOULD HAVE THROWN HER ...

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DealerRater Mar 6, 2015

I had to get my bmw serviced and when i came in to get my car serviced al Sousa helped me and he was helpful and great.

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DealerRater Mar 6, 2015

Had an issue with my Jetta... Spoke with a gentlman named Al who quickly got us in to fix the problem.... Thank You I will now skip the rest and only come here for an further problems

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DealerRater Mar 5, 2015

I have been having many problems with my 2009 jetta. Went to 4 different shops with no conclusion. I came here and talked to al souza and he had an answer to every question i had. On top of having my car finished a day befor i expected he was very easy to talk to and understand. Ill tell all my friend to go see al!

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DealerRater Mar 5, 2015

A few weeks ago my wifes vw was having some wiring issues and i spoke to this guy named Al Sousa and in no time he pointed in the right direction and her car was fixed ! Would i recommend this company ....YES without question ! Thanks Al, for your prompt service and caring personality !

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DealerRater Mar 5, 2015

Brought our tiguan in for service, were greeted promptly by a gentleman named Al Sousa. He was very personable, and provided us with great service (which is very important to me). Thanks to him Scott VW will be our only choice going forward. Sincerely, Bruce D.

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DealerRater Mar 5, 2015

I have been a long time customer off and on of Scott vw. Service advisor AL Sousa has been great every time I have brought my 2013 passat in for service. He has a great demeanor, is very friendly and explains all work once it is completed. Your lucky to have him on your team at Scotts!

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DealerRater Mar 5, 2015

Having worked in the automotive industry for over 3 years I can say without a doubt, Kim Lexner in the Scott VW service department provides the service you deserve!!! Very knowledgeable, keen and effectively uses your time.

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DealerRater Mar 5, 2015

Walked into Scott's vw for my 50,000 mile service. The gentlemen at the counter was really friendly and knowledgeable. He point out some things I should do while my car was in there. Price and wait time was reasonable thanks again Scott's vw.

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DealerRater Mar 5, 2015

Went in for my 20,000 mile service, The gentleman at the desk was very polite and knowledgeable. I feel like my time was important to them and got out in a reasonable amount of time. Also they washing vacuumed it came out wonderful. I would recommend this dealership for anyone.

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DealerRater Sep 19, 2014

I have visited numerous dealers in the area, and Scott is far and away the best. Glenn, our salesperson, was honest, friendly, helpful, and NO PRESSURE! He let us drive the cars we wanted to drive. He was honest about what he could and couldn't offer in terms of pricing. He made sure that we had all the information we needed. We weren't easy customers. We visited the dealership 3 times in the course of a month to drive cars. I ended up with a beautiful 2012 GTI. Everything was included. Floor mats. All-weather mats. Cargo blocks. Manuals. The car ...

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DealerRater Jul 16, 2012

I bought a 2012 (new) VW Passat S, I needed a replacement car ASAP at a price I could afford after a microburst in NH took out my 2006 Expedition last week. After going to other local dealers in Warwick I found there were many hidden costs and some issues that led to a disagreement that killed a deal with one dealer (be careful working with Balise). Scott gave me a great experience and I found myself driving a new car the same day. I looked at the car lineup of many manufacturers and the basic offering (lowest price version) is impossible ...

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DealerRater May 22, 2012

I walked in just the dealership at 7:05pm just to look at new VW passat. I had the pleasure of meeting Hayley LaMarre who assisted me,she asked me what i was looking for,i explained her and around 8:30pm I had purchased a brand new 2012 pssat. She was excelent,I do rcomend this dealership and I recomend Hayley LaMarre to assist you.

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DealerRater Mar 7, 2012

I don't usually write reviews, but I feel compelled to after reading dbcooper71's review. I just purchased a 2012 Golf TDI from Scott VW last night. The salesman I worked with was Jorge and Mahmoud took care of the financing paperwork. I found Jorge to be very friendly, professional and knowledgeable. I went into the dealership already knowing which specific vehicle I wanted to look at, based on what I saw on Scott's website. He asked if I'd like to test drive it (I didn't have to ask), he asked if I'd like him to ...

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DealerRater Oct 21, 2011

What a first class operation at Scott. I went to a VW dealership in West Warwick and could not get a salesman off their xxxx cellphones long enough to find out if they had any new Beetles on the lot. I drove the lot myself and could not find one. I later tried Scott and had two people asking to help me as soon as I closed my car door! What a great crew. I did not like the 2012 "Denim Blue" color, so Gary showed me every Beetle combo that was in the pipeline in North America. After ...

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DealerRater Oct 20, 2011

This is by far the most pleasant experience I have had purchasing a car! I am so happy with my new(used) car! I will definately go back when we are ready to purchase another!

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DealerRater Sep 27, 2011

I had a great experience at Scott and would highly recommend them. Mike was a good sales person and comfortable to be around. I felt like he was always very honest and genuine. Mamood was my finance guy and very helpful as well. The dealership itself was really nice. Seemed they were undergoing some renovations or had just moved it. I shopped at all of the VW dealerships in RI and ended up buying here because I felt like they delivered the best overall experience, and most importantly, the best price.

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DealerRater Aug 25, 2011

I bought quite a few cars over the years (some 20 years now), and I'm happy to report that FINALLY, a dealer surprised me in a VERY GOOD way -- Scott VW has earned my business and my admiration. They were friendly, upfront, proactive, say-what-you'll-do and then do-as-you-said-you-would.... and most of all -- they didn't try to xx me. I had contact with Chris Ayala (sales), Jamie, and Mahmood (finance). I would really appreciate if VW get them to open a new location closer to me. I will definitely contact them again. Icing on the cake: After a ...

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DealerRater Aug 18, 2011

I drove 300 miles to look at two cars that were no longer available after numerous e-mails about a deal. They bent over backwards to find another car and put a great deal thru vw finance. I wish i would have had more time with the salesman to program the CC. The vw manual is not user friendly!!! That is not the fault of the dealer. Highly recommend this dealership!!!

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DealerRater Jul 3, 2011

The staff at Scott is very friendly and easy to work with. They had the car I wanted in stock so no waiting, and even though they were moving the dealership to a new location the week I bought my car Nick was still focused and accommodating.

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DealerRater Jun 30, 2011

I went to Scott first on my list of about 5 dealerships to stop by and check out some pre-owned cars. I pulled on the lot and was greeted by Nick Carey. He was super friendly and was not like any typical "salesperson" I have ever dealt with. He was knowledgeable and actually listened to what I was saying. After looking through their great selection, we went on a test drive and I fell in love with the car, but thought it was too much money. Nick did not play any games with us and was able to get ...

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DealerRater Jun 29, 2011

About 2 weeks ago my wife and I called called Scott Volkswagen about making an appointment to test drive a GTI for her. The sales person who picked up the phone was Nick. Nick said to come on down. This was my wife's first experience with a volkswagen so she had a lot of questions. Well, dealing with Nick was the best salesperson experience I've ever had at a dealership! He was knowledgeable but never afraid to tell you when he didn't know something. He never made things up like many salespeople i've dealt with over the ...

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DealerRater Jun 27, 2011

Wonderful service. Honest prices. Everyone took the time to meet me and help me with not only my purchase but welcoming me to RI as I just moved here. Recommended to anyone in the market for a new or used car!

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DealerRater Jun 21, 2011

Scott Volkswagen may not be as large as some of its other local competitors, but I find that its smaller size is actually an asset because they care more about the individual customer's needs, not pushing inventory. The sales staff, specifically Dan Daly, worked with me to help me find an increasingly rare 2.5L, 4 door, Golf. I appreciated his professionalism and determination and I couldn't be happier with my new car.

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DealerRater Jun 20, 2011

I have been buying & leasing new and used cars, including new and used Volkswagens, for almost 50 years. I have never had a better buying experience than the one I just had with Scott VW. Nick Carey is like no other "sales person" I have ever come across. He could not have been more friendly, caring, helpful, knowledgeable, and especially patient. (...stayed late for us; ..came in on off days for us; talked and listened endlessly; drove many miles with us; ...did everything that was needed tirelessly and cheerfully.) We looked at, talked about, and drove many cars ...

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DealerRater Jun 20, 2011

I have been to various VW dealerships in MA and RI to buy my first car and i found that people at Scott VW are really awesome.I could rate their customer service the best. I was helped by Nick the sales person and he made me feel very comfortable while choosing the car and never tried to force things and alter my decision in any ways. He calls me once in a while to see if everything is allright with my car. Having someone working so close to you in making a decision will really ease your job. They ...

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DealerRater May 10, 2011

Why I give them a good rating: Jamie did a great job for us. He was responsive, had great follow up, excellent demeanor and was professional. He worked the sale with my wife and was respectful the entire time. His support group was also excellent and accommodating. I would recommend this dealership, in fact a friend of ours bought a new Jetta wagon a week after our purchase.

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DealerRater Mar 30, 2011

Great experience and friendly customer service. This dealership was recommended to me by a friend and they did not disappoint. I have sent in my car twice for service and they did a good job and did everything in a timely fashion. Thanks for everything.

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DealerRater Mar 19, 2011

The dealer got right back to me with an internet quote, had the car I was looking for in stock and I was able to tale delivery quickly.It is a family own businesses that stands behind it dealership and reputation. There was some delay in completing my paper work but upper management at the dealership rectified the situation.

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DealerRater Mar 7, 2011

My salesperson, Kevin, was friendly, courteous and personable. He made me realize it was the right time to trade-in my high mileage Jetta. He was very helpful and a pleasure to deal with. I, most certainly, recommend this dealership and especially Kevin as a salesperson.Nelita

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DealerRater Mar 3, 2011

As this was my first experience in purchasing a car on my own it was really wonderful. Everyone took care of all my needs and answered every question, I felt like no question was ridiculous and they made me feel very comfortable and well taken care of. After sending and email to inquire about a few different models and cars I had an immediate response as well as the follow up on all of my needs. I was on a tight budget and with the help of everyone on the team I walked away being very happy with not only ...

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DealerRater Mar 1, 2011

Very friendly sales people, honest, curteous, never any no high pressure sales tactics. They gave us an honest and fair deal with our trade and the new purchase. We would recommend this dealership to anyone we know. It was a great experience overall. Had to go back to the dealership for a minor repair. Again the service was great, no hassels and it only took one hour from start to finish. The car came back washed and ready to go. No problems to date, and overall a great experience. Great job "Scott Volkswagen", keep up the good work!

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DealerRater Mar 1, 2011

This was my first time to Scott and I am very pleased to say that the entire experience was a no pressure enjoyable trip to purchasing my new car. My salesman Kevin was personable and very helpful in guiding me through the different vehicles and options. He took as much time as I needed to come to my ultimate decision to purchase a 2011 Golf TDI. From Keith the general manager to financing, the service department and throughout the organization I found everyone very freindly and appreciative of my business. I look forward to returning to purchase my wife's next ...

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DealerRater Feb 28, 2011

Kevin was extremely helpful in finding us the new 2011 Jetta in the color and style we wanted. His excellent customer service was the final decision maker for us, as we shopped during a snow storm and unlike other dealers they welcomed us in to see the car we were interested in and had no problem answering questions and concerns we had, especilly in the financing area. Our old car was totaled and we had no $ for downpayment or taxes. Thank you for all you have done to get us into the car. We totally love it...especially the heated front ...

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DealerRater Feb 28, 2011

I have been a customer of Scotts Volkswagen for 3 years and I will continue. I recently traded my leased convertable beetle for a new Eos. Kevin Lothrop is a very friendly knowledgeable salesperson. He is enthusiastic about Volkswagen. It is apparent that he cares about his customers, and that they have a positive experience. I would recommend Scott Volkswagen and Kevin to friends and family.

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DealerRater Feb 28, 2011

Amazing service! I had a great experience! I Worked with Kevin. He was great! Was not pushy at all and his knowledge about the cars surpassed any other dealership I went to. They also worked a lot with the numbers to be at the price I was looking to be at. Im glad I'm out of my gas guzzler. Thank you to everyone else there I appreciate everything you guys did. I love my 2011 Jetta!

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DealerRater Feb 20, 2011

I made a phone call to Scotts Volkswagen and spoke to Julio Morales from sales, he made a great first impression,his knowledge of their autos,service and customer satifaction was excellent, that brought me to Scotts dealership the next day. Julio made me several promises all of them he kept, to make a long story short, I was a very happy customer who purchased a nice brand new car with a great price !!!! Charles B.

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DealerRater Feb 17, 2011

I was truly amazed at the prompt service at Scott's VW. From the time I pulled up Kevin came right out to greet me and started asking questions about things i needed. I felt like he was very empathetic of my needs so I wasn't intimidated at all. I truly recommend this dealership to everyone who wants to buy a car and feels intimidated walking into a car dealership. They are truly professional in every way!!! I give them 5 stars, and 2 thumbs up!!

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